Our Coach Bus Company | Bay Tours

About Us

A coach bus, or luxury vehicle for any occasion

Start your journey with us today

We invite you to enquire about how our services could best suit your upcoming charter needs.

Bay Tours is a long established coach bus, and luxury vehicle hire service based in Hawke’s Bay. We are a local family owned business with extensive knowledge of the region, and although we have a diverse fleet of vehicles for hire in the region, we are a small and nimble organisation, and both our fleet of vehicles, our dedicated team, have been carefully and thoughtfully brought together to enable us to respond swiftly to the needs of our clients. This gives us the flexibility to provide travel plans and requirements for any group.

Why travel with us?

Professional service, friendly drivers and personalised care.

Whether you’re wanting an airport transfer, a day trip or a longer scenic tour, we’ll look after you every step of the way. Our service will be timely, responsive and engaging. We take personal ownership of delivering your travel plans, so every journey with us is memorable.

Ken & Kerren Withington

OWNERS

On reflection, with backgrounds in social services and vehicle workshop management respectively, perhaps it was inevitable that Kerren and Ken would end up owning a company like Bay Tours & Charters.

Self-employed for more than 25 years, their passion for customer service and hospitality is infectious and thirst for new destinations and experiences to share seemingly boundless.

Bay Tours operates very much in this spirit and the way we deliver for our customers reflects their shared values. They joke that having raised 4 boys, they’re prepared for anything.

Ken & Kerren Withington
Luxury charter fleet

Original, bespoke tours

We have always seen the diversity of backgrounds that our team bring to their work as a real strength. From our dedicated drivers to the charter and support people in our office in Napier, the common thread is a desire to deliver a superior and memorable experience for our visitors and clients, and highlight the many wonderful aspects of life here in Hawke’s Bay.​

We’re adaptable at short notice

We know at times that the best of plans may need to change at short notice. We’ve always prided ourselves on the adaptability of both our people and our systems. We will always endeavour to take stress away from a situation.

We’re adaptable at short notice
Support at every stage of the journey

Support at every stage of the journey

Behind every coach and driver is our team of support staff dedicated to ensuring every detail of your journey is covered. This gives you the personal care of a family business with the organisational capabilities of a long established professional tour and transport operator.

Environment & sustainability

In providing a charter coach service, allows a more sustainable mode of transport which correspondingly contributes towards reducing carbon footprint per person. Reducing pollution and general waste is a leading objective for Bay Tours & Charters in which policies and procedures have been adopted committing the company to protecting the environment while operating its services. </br></br>These polices are embraced across the organisation and are reviewed regularly with the aim to adopt continuous improvements together with sustainable outcomes.

Environment & sustainability

Trip Advisor – 5 star average rating and Qualmark – Gold Award recipient

It’s clear to see that our dedicated and passionate team are consistently providing a unique and excellent Hawkes Bay and Napier limousine tour experience. Check out our TripAdvisor page, and let the glowing reviews speak for themselves.